How we handle your account and funds
Your account is yours to manage. When you deposit via JazzCash, Easypaisa or Raast, we verify the source and hold your funds in a secure wallet until you withdraw. We don't sell or share your personal information with third parties outside our payment and support systems.
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Your account access depends on local law and is available where local law permits. We retain account history and transaction records for dispute resolution and compliance with payment provider requirements. If you close your account, we keep records needed for regulatory purposes and payment settlement, then
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delete unnecessary personal data after the retention period ends.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.